Last updated: 2026/1/21
Welcome to zolamire.com store! Here, we focus on providing you with a curated selection of general merchandise, ensuring that your shopping experience is both efficient and enjoyable. If you have any questions or need assistance, please feel free to contact us.
📞 Contact Information
- Phone: 19270707542
- Email: service@mail.zolamire.com
- Company Address: Room 1832, No. 1140, Jimei North Avenue, Phase III, Xiamen Torch High-tech Software Park
For a quick response, please reach out via phone or email during business hours.
🕒 Customer Service Hours
| Time Frame | Description |
|---|---|
| ⌚ Monday-Friday | 9 AM to 6 PM |
| ⛔ Weekends | Customer service unavailable |
| 📅 Public Holidays | Services suspended |
Our professional customer service team is dedicated to assisting you during these hours. For urgent matters, please leave a message, and we will prioritize it on the next business day.
💼 Order and Delivery Details
| Item | Description |
|---|---|
| ⏳ Order Processing Time | All orders are processed and shipped within 1-3 days. |
| 🚚 Delivery Time | Typically takes around 7 days, depending on the delivery address. |
| 🔄 Return/Exchange Policy | Returns and exchanges can be requested within 7 days of receipt. |
Return/Exchange Process
- Contact customer service with your order number and issue description.
- After confirmation, our team will guide you through the return/exchange process.
- Returned items must be in original packaging and undamaged.
💰 Refund Information
| Item | Time Frame |
|---|---|
| 💵 Refund Processing | Refunds will be processed within 15 business days and returned to the original payment account. |
Please note that actual refund times may vary depending on individual bank processing speeds.
💳 Payment Methods
We support various secure and convenient payment options:
- Visa
- American Express
- Master Card
- Apple Pay
- GrabPay
- PayNow
- 🛍️ Cash on Delivery
Our payment system uses advanced encryption technology to ensure your transactions are secure and reliable.
📧 Feedback Submission
We value every customer's feedback and welcome your suggestions for our products and services:
- Email us at: service@mail.zolamire.com
- Call us at: 19270707542
Thank you for choosing zolamire.com! We look forward to serving you again soon.
