Last updated: 2026/1/21
Store Overview
:shopping_cart: zolamire.com is an online department store focused on the Singapore market, dedicated to offering a diverse range of products and an exceptional shopping experience.
Customer Service Hours
🕒 Our customer service team is available during the following hours:
- Monday to Friday: 9 AM to 6 PM
- Closed on weekends and public holidays
Order Processing and Delivery
| :package: Service | Details |
|---|---|
| Order Processing Time (days) | 1-3 |
| Delivery Time (days) | 7 |
| Return/Exchange Period (days) | 7 |
| Refund Transfer Time (days) | 15 |
Payment Methods
💳 We accept the following payment methods:
- Visa
- American Express
- MasterCard
- Apple Pay
- GrabPay
- PayNow
- Cash on Delivery
Return and Exchange Policy
🔄 To ensure customer satisfaction, we offer a flexible return and exchange policy:
- You can apply for a return or exchange within 7 days of receiving the product.
- Items must be in their original condition, along with all accessories and invoices.
- Special cases will be handled individually to ensure your rights are protected.
Shipping and Delivery
🚚 We partner with reliable logistics providers to ensure your items arrive safely and promptly. Delivery times are based on the following standards:
- Standard delivery time is 7 business days
- In the event of delays due to unforeseen circumstances, we will promptly notify you and take remedial actions
Reference Basis
📑 This policy is based on the following regulations:
- Singapore Consumer Protection Act
- Principles of fair business practices and competition
Contact Us
📧 If you need any assistance or have questions, please contact us through:
- Phone: 19270707542
- Email: service@mail.zolamire.com
Thank you for choosing "zolamire.com." We look forward to providing you with the best service experience possible! Please feel free to share any suggestions or feedback with us.
