Last updated: 2026/1/21
Welcome to the zolamire.com Warranty Policy page. We are committed to providing you with high-quality products and services. If you experience any issues, you may apply for warranty service according to this policy. Please read the following information carefully to understand our warranty terms and how to apply for service.
🔧 Warranty Coverage
We guarantee that the products sold are free from defects in materials and workmanship under normal use conditions. The specific warranty coverage and terms are as follows:
- Applicable Products: All items purchased from zolamire.com unless otherwise stated.
- Warranty Information: Most products come with at least a one-year manufacturer's warranty.
- Exclusions: Any damage caused by human error, accidents, misuse, or failure to follow product instructions is not covered.
🗓 Warranty Claim Process
To ensure prompt handling of your warranty request, please follow these steps:
- 📞 Contact our customer service to report the issue.
- 📧 Provide necessary proof of purchase and product details.
- 📦 Ship the product back to the designated address for inspection.
| Step | Description |
|---|---|
| Contact Support | ☎️ Customers must first contact customer support via phone or email |
| Provide Information | 📑 Submit proof of purchase (e.g., invoice) and detailed product photos |
| Return Address | 🚚 Ship the item to the specified return address as guided by customer service |
⚠️ Important Notes
- Warranty service is valid only within the specified period after purchase; please check the warranty terms on the product packaging.
- All repairs and replacements will be subject to availability of parts during the warranty period.
- Warranty service does not cover products used for commercial purposes or excessive use.
⏰ Customer Service
We are happy to assist you with any warranty-related inquiries. For further help or information, please contact us during our customer service hours.
- 📞 Phone: 19270707542
- 📧 Email: service@mail.zolamire.com
- Service Hours: Monday to Friday, 9 AM - 6 PM (Closed on weekends and holidays)
📍 Company Information
- Company Name: Xiamen Zhijiezhao Trading Co., Ltd.
- Legal Representative: Wei Wenkui
- Company Address: Room 1832, No. 1140, Jimei North Avenue, Phase III, Xiamen Torch High-tech Software Park
Thank you for choosing zolamire.com as your shopping platform. We hope you are satisfied with our products and services and continue to trust our brand.
